Confrontation is never easy, but often necessary to deal with performance or behavioral issues. Often both of these go hand in hand. Before you make the final call to let someone go, one more step is probably wise. Here is Ron Edmondson to tell us what it is.
Originally posted by Ron Edmondson
An Often Necessary Meeting No Leader Wants to Have, But Should Consider
A very successful business mentor of mine once gave me a vital tip about a necessary meeting all leaders should consider. Unfortunately, I have had to use his advice several times.
You don’t ever want to have this meeting. You certainly don’t want to have it very often.
But, having this meeting could avoid you having other even harder meetings than this one. And, it could turn out to be a blessing for everyone.
IT’S CALLED “THE MEETING BEFORE THE LAST MEETING”.
It’s a meeting you have when —
Someone who is not performing well on the team.
You’ve warned them numerous times.
They have exhausted their chances with you.
You’re at the point where you believe it would be better for them to leave the organization.
Before you release them (which is one of the hardest things a leader has to do)…
HAVE ONE MORE MEETING.
The meeting before the last meeting.
It’s a meeting where you give grace, a final chance, and clear guidance as far as what needs to improve and by what date you expect to see results.
But you make it clear that this is the meeting before the last meeting.
The meeting after this meeting will not be fun for anyone.
It will be the last meeting.
According to my friend, the meeting before the last meeting usually produces one of two results rather quickly.
A tremendous turnaround. And, you’ve secured a valuable team member.
Or a confirmation that the last meeting is the right decision. Then it’s time to move.
It should be noted that this will not work every time. There are times it is very clear what needs to be done. The person isn’t a good fit, they have lost all energy for the mission, or they have gone so far they can’t recover in their current position. The “meeting before the last meeting” is for those people you believe have capability within the organization if they would pull themselves together and perform to their full potential. With the right person, and handled carefully, this can actually be a very affirming meeting that produces tremendous results.